New Janrain Console Now Live

Janrain’s new administrative Console is now live and available for early access! See our Console User Guide for information on the application and user management capabilities that are available in Console.

Console will replace the Capture Dashboard as the control center from which you manage the Janrain Identity Cloud. This fully redesigned user interface will let you do daily tasks faster with streamlined workflows and powerful new tools. The Capture Dashboard will remain available until Q4 2018. Console is fully available in the US, EU, and AU regions; partially available in China; and coming soon to Singapore and Sao Paulo. Check back here or the Console release notes for updates on availability.

Console is available at console.janrain.com to all existing Janrain clients who have access to the Capture Dashboard through dashboard.janrain.com. Console offers a whole new set of roles that are designed to give you more control over who can do what, including the ability to assign users multiple roles. The admin role will give a user full administrative access to an application in both the Capture Dashboard and Console, but all other roles from the Capture Dashboard will be deprecated. Users who are currently assigned a role other than admin will have view-only access to application configuration settings in Console until a new role is assigned through Console.

Janrain recommends that all clients take this opportunity to review who has access to their Janrain applications and update all users to have the least permissions necessary.  

Console also remains the home of the Customer Care Portal, a set of features that allow customer service representatives to create, edit, and view user records through customized profile forms and to send password reset and verification emails to customers. All new application management functionality is accessible only to specific Console user roles, so the addition of these new features will have no impact on Customer Care Portal Agent workflows.