How do I Reset My Password to the Janrain Dashboard?

We often get users who forget their login information for their Janrain Dashboard account. We offer two methods of sign-in, social login, and traditional (email address and password).

1. Traditional Account

Go to https://dashboard.janrain.com and click on sign-in. Click the "forgot password" link, and enter your email address that you used to sign up. You should receive an email shortly with a link to reset your password. If you do not see this email, be sure to check your spam folder. If you see the message "this account is social only", please follow the instructions for a Social Account below.

2. Social Account

If you signed up with an existing account with a Social Provider such as Google+ or Facebook, you will need to sign in with the network that you signed up with. However, our login system is designed so that if you try and sign in with a different account, it will prompt you to merge the two accounts into one, as long as the email address for the two accounts is the same.